Decision details

Decision maker: Cabinet

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No



that having considered the report, the following recommendations be approved subject to the Universal Credit seminar being classified as optional rather than mandatory as originally presented:-


a)    the hardship being experienced by Ashfield residents and the current and anticipated financial impact to the Council, as a result of the introduction of

Universal Credit welfare scheme, be noted;


b)    a seminar be organised for all Councillors to equip themselves with the necessary knowledge and skills to support residents raising issues concerning Universal Credit;


c)    a letter be sent to local MPs, and the relevant ministerial department, outlining the difficulties claimants in Ashfield have experienced following the introduction of Universal Credit;


d)    joint working with partners such as the Department of Work and Pensions and the Citizens Advice Bureau be enhanced to ensure important information is efficiently shared;


e)    the Housing Management and Tenancy Services Team be recognised and commended for the extensive work undertaken in supporting Universal Credit claimants and responding to welfare reforms;


f)     the Housing Revenue Account 30 Year Business Plan be reviewed, taking into consideration the impact the introduction of Universal Credit will have on Housing and other Council services;


g)    the Welfare Reform Reserve Fund be reviewed to ensure sufficient funding remains available to support claimants and maintain adequate staffing levels;


h)    all publically displayed information regarding Universal Credit and wider welfare reforms be reviewed to ensure maximum visibility and relevancy;


i)     consideration be given to software and hardware requirements that could assist in improving the Council’s efficiency and effectiveness in managing Universal Credit cases and supporting claimants.


Report author: Shane Wright

Publication date: 02/03/2020

Date of decision: 24/02/2020

Decided at meeting: 24/02/2020 - Cabinet

Accompanying Documents: