The Service Manager for
Scrutiny and Democratic Services presented the recommendations from
Scrutiny Panel B in relation to the Council’s CCTV provision
and its impact within the communities of Ashfield.
Two visits had been made to the
CCTV Control Room at Sherwood Lodge to view both daytime and
night-time operations and an informal Working Group meeting had
taken place with representatives from Planning, Licensing,
Communications, Community Safety, Commercial Development and the
Police to further consider key lines of enquiry that had emerged
from earlier Panel discussions.
It was acknowledged through the
informal Working Group that any commercial development
opportunities were not available at the present time and that the
Council could better utilise its communications team to raise
awareness of the Council’s CCTV provision and improve the
public’s perception of its remit and benefits.
Cabinet were also informed that
Panel Members had raised concerns that the out-of-hours call
handling service, as facilitated by the Sherwood Lodge Control
Room, could be better managed to enable the Operatives to spend
less time responding to non-urgent calls and more time monitoring
CCTV. The Control Room handled around 3,000 out-of-hours calls for
the Council in 2018 and although many calls were pertinent, the
majority concerned non-CCTV related issues such as Council Tax
enquiries and repairs thus diverting staff on numerous occasions
from their main duties.
The Chairman took the
opportunity to thank the Service Manager for Scrutiny and
Democratic Services and the Scrutiny Research and Support Officer
for their detailed, informative report and reiterated the
Council’s commitment towards the ongoing delivery of an
effective and responsive CCTV provision.
an investigation into the cost and benefits of upgrading cameras
located on the Council’s parks to incorporate HD/infra-red
capabilities and to continue exploring new advances in camera
technology (both mobile and fixed), be approved;
an evaluation exercise be undertaken without delay to consider the
relocation of the three cameras identified within the report as
public awareness of the Council’s CCTV provision be enhanced
via all available platforms including social media, website and
an ongoing commitment be secured towards increasing collaboration
with the Police and gaining more analytical support from them as
the feasibility and benefits of installing a call filtering system
at the Sherwood Lodge Control Room to facilitate more time
monitoring cameras and responding to relevant issues rather than
answering a diverse range of non-urgent out-of-hours calls, be
further work be undertaken to enhancing the CPO work tasking
programme based on real time CCTV evidence as reported, thus
ensuring the correct level of enforcement capabilities are
primarily available at any required point of need;
the conclusions of the additional review of locations and camera
upgrades be reported back to Scrutiny Panel B in due course.
Consideration of Ashfield
District Council’s CCTV scheme was added to the Scrutiny
Workplan in September 2017 for review.
(During consideration of this
item, Councillor Robert Sears-Piccavey left the room at 11.24 a.m.
and returned to the meeting at 11.26 a.m. Councillor Christian Chapman also left the meeting
at 11.35 a.m.)